FAQs

svEye™ is an AI-powered web application designed to help you identify risks and opportunities by mapping and monitoring supply chains, commodities, companies, brands, industries or locations. It automatically detects critical events, analyzes their impact, and gives you actionable insights to protect your business and gain a competitive advantage.

svEye™ continuously monitors over 2 million online sources daily, covering news media, government databases, regulatory publications, and more, across 12 different languages. This extensive reach ensures comprehensive and timely insights into global events affecting your business.

With svEye™, you no longer need to sift through thousands of search results. Instead, you receive concise, curated summaries highlighting only the most critical insights relevant to your business. Our platform monitors events in real-time and uses verified, trustworthy sources – unlike generic AI tools, which can be unreliable in terms of source accuracy and timeliness.

svEye™ is ideal for any company managing complex supply chains or needing deep visibility into their business environment. It's also perfect for professionals who want to monitor competitors or entire industries, including risk managers and those responsible for media monitoring. Additionally, svEye supports financial sector use cases, such as investors, hedge funds, and compliance officers conducting Know Your Customer (KYC) or Know Your Business (KYB) processes, as well as traders who need timely market intelligence.

svEye™ offers a free 30-day trial, giving you full access to explore the application's capabilities. After the trial, you can select from various paid subscription plans tailored to your specific needs, including additional premium features and customizable add-ons.

Yes. To enhance your account security, svEye™ supports two-factor authentication (2FA). You can use any authenticator app of your choice to provide an additional verification step during login, ensuring your data remains safe and protected.

svEye™ is a web-based application accessible directly through your browser. It supports all major operating systems (Windows, macOS, Linux) and works seamlessly with modern browsers such as Chrome, Firefox, Safari, and Microsoft Edge. For optimal performance and security, we recommend keeping your browser updated to the latest version.

svEye™ tracks over 10 million entities, including companies, brands, industries, commodities, and geographical locations. This comprehensive coverage ensures you get a complete picture of risks, opportunities, and events relevant to your business.

When you log into svEye™, you can start directly with an interactive map that displays global events and emerging risks. Easily explore what's happening in different regions, or simply enter a specific location from our searchable list to get detailed, localized insights relevant to your business.

svEye™ provides access to up to 10 years of historical data, allowing you to analyze long-term trends and past events. Additionally, it offers continuous real-time monitoring to keep you informed of the latest developments as they happen.

svEye™ tracks over 10,000 specific topics, organized into clear, structured categories known as “events.” These events represent critical business impacts such as disruptions, regulatory changes, incidents, financial risks, geopolitical shifts, and more – enabling you to quickly identify and respond to situations affecting your business.

Intensity refers to how prominent or frequent a specific event is, compared to the total number of mentions about a given entity. For example, if "Adidas" is mentioned in 1,000 articles and 300 of them discuss a stock increase, the intensity score for the stock increase event is 300. This helps you quickly understand the significance and impact of specific events.

svEye™ supports monitoring and analysis in 12 languages: Arabic, Chinese, Czech, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, and Spanish. You can easily select or deselect languages based on your specific needs.

svEye™ offers predefined monitoring packages, such as the S&P 500, or you can easily create your own customized packages by selecting any combination of entities relevant to your business needs.

The Sentiment Score in svEye indicates whether a monitored event represents a risk (negative sentiment) or an opportunity (positive sentiment) for your business, allowing you to quickly gauge potential impacts and respond accordingly.

Yes, svEye™ lets you automate any search. You can have the results delivered directly to your email or receive them as in-app notifications. Easily set your preferred frequency and manage all your automated searches in one convenient place – the svEye library.

svEye™ offers multiple visualizations, including sunburst charts, sentiment timelines, tree charts highlighting top events or top companies, and multi-tier supply-chain graphs that clearly display each tier, company relationships, and specific suppliers involved.

The Detailed View is a structured table within svEye™ where you can explore events linked to specific entities in greater depth. Each event is clearly presented alongside relevant articles and credible sources, providing full context and validation for informed decision-making.

The Multi-tier Supply Chain view in svEye™ visualizes complex supplier networks, enabling you to filter and explore data by specific supply chain tiers or events. You can also pinpoint relationships between entities, making it easy to identify potential risks or opportunities throughout your extended supply chain.

Real-world events in svEye™ are presented on an interactive timeline, clearly showing their duration and progression over time. Each event also includes a concise textual summary, giving you immediate context and a clear understanding of its impact.

Yes, svEye™ allows you to export data directly from the detailed view into CSV or JSON files. This makes it easy to integrate insights into your existing workflows or perform further custom analysis.

Yes, svEye™ allows you to easily share dashboard visuals. You can download any chart as an image file or embed it directly into your own reports, presentations, or internal tools.

"Saved Searches" in svEye™ are stored in your personal library, providing a convenient overview of all your customized queries. At a glance, you can easily identify which searches have automation enabled, simplifying management and ensuring you never miss important updates.

svEye™ allows you to assign an unlimited number of user seats to your account. One designated user profile acts as the main administrator, managing user permissions and billing settings centrally. This ensures easy team management and streamlined access control.

A 404 error typically occurs when a news outlet has removed the article or changed its URL—for instance, when moving it from the homepage to another section. However, svEye™ captures the original event when it first occurs, so even if the link changes or the article disappears later, you can trust that the event itself and its source were accurately recorded at the time it was published.

svEye™ offers flexible subscription plans designed to accommodate various needs – from individual users and small teams to large enterprises with advanced requirements. Plans vary based on features such as historical archive access, data export volume, and number of monitored entities. You can also extend your subscription with add-ons and premium features. For detailed pricing information, please visit our pricing page.

All your invoices and payment-related documents can be easily accessed and downloaded directly from the User Administration panel in svEye™.

svEye™ accepts major credit and debit cards, as well as secure online payments. For enterprise plans, we also offer invoicing and bank transfer options. If you have specific payment requirements, please contact our support team directly.